Refund Policy

1. General Refund Terms
We aim to provide a fair and transparent refund process for all clients. By booking a class, coaching session, workshop, or service, you agree to the terms outlined in this Refund Policy.

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2. Eligibility for Refunds
Refunds are available only if the cancellation is made at least 24 hours prior to the scheduled booking time.
To qualify for a refund:

You must cancel your session through the designated booking platform or by contacting us directly.

The cancellation must be timestamped 24 hours or more before the start of your session.

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3. Non‑Refundable Situations
Refunds will not be issued if:

The cancellation is made less than 24 hours before the scheduled session.

You fail to attend your session (“no‑show”).

You arrive late and are unable to participate.

You purchased a non‑refundable product, package, or digital item (if applicable).

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4. Rescheduling
If you need to reschedule:

You may reschedule your session up to 24 hours in advance at no additional cost.

Rescheduling within 24 hours of the session is not permitted and will be treated as a late cancellation.

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5. Refund Method
Approved refunds will be issued to the original payment method used at the time of purchase.
Please allow 3–10 business days for processing, depending on your financial institution.

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6. Class Packages, Memberships, and Programs
If you offer packages or memberships, you can add this section. Here’s a template you can customize:

Unused sessions within a package may be eligible for a refund only if the request is made within the 24‑hour cancellation window of the next scheduled session.

Partially used packages or memberships are generally non‑refundable, unless otherwise stated in the purchase terms.

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7. Studio or Instructor Cancellations
If we must cancel a session due to instructor illness, emergencies, or studio issues:

You may choose between a full refund or a complimentary reschedule.

We will notify you as soon as possible via the contact information provided.

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8. Digital Products (If Applicable)
Digital downloads, training guides, or online programs are non‑refundable once delivered, unless the product is defective or inaccessible.

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9. Policy Updates
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

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10. Contact Information
For refund requests or questions regarding this policy, please contact us through the website’s support or contact page.